Shipping Policy

Shipping Policy and Processing Time

Supplementastic ships only to the U.S. and Canada. It is our primary objective to deliver superior supplements and support throughout the United States. It is our goal to provide you as many resources and as much information as we can. If after reading this policy you still have specific questions, please contact customer support for further assistance at support@supplementastic.com.

Processing and Shipping FAQs

When will my order be processed?

Orders received by 8 AM EST Monday-Saturday will ship the same day. The only exceptions are that UPS orders do not ship on Saturdays.

Why didn't my order arrive by the expected delivery day on USPS.com?

USPS's expected delivery date can be adjusted due to a number of environmental factors and also general mail volume. Please refer to our delivery estimates as a more reliable source.

Supplementastic Shipping Policy

By placing an order with Supplementastic, you are entering into an agreement mandating compliance with Supplementastic's shipping policy.

We do our best to ship out orders as quickly as we can to customers. Orders are usually shipped the same day they are processed using one of the several methods offered by our carriers.

Will Call

We do not offer a Will Call option as we do not operate a physical retail location at our headquarters in York, PA. We are strictly an e-commerce business and all orders must be shipped out to our customers via one of our shipping methods we offer through our site.

Shipping Methods and Shipping Time Frame

We offer shipping through the United Parcel Service (UPS) and the United States Postal Service (USPS). Shipment tracking will be available for all domestic orders. Shipping time frames are provided with each of the different methods listed below.

USPS

First-Class

This is the standard service used for all domestic orders that qualify for our free shipping offer. First class packages are not guaranteed or insured and can take anywhere from 3-6 business days to deliver. Additionally, this service is only applicable for packages weighing less than 13 ounces. For more information regarding this service, please visit USPS.

Priority

This service is also not guaranteed to arrive on a certain date; however, these parcels typically take anywhere from 2-4 business days to deliver. This service does come with insurance up to $50, with some exceptions. For more information on this service, please visit USPS.

Priority Express

This is a guaranteed service with an estimated delivery time of 3-5 business days and is dependent upon when the package hits the mail stream and delivery location. These shipments are also insured up to $100, with some exclusions. USPS Express does not ship to APO, FPO, DPO addresses, or P.O. Boxes. For more information, please visit USPS.